We have over 10 years of experience providing round the clock specialized call handling and customer support services for small, medium-sized and large inbound call programs. These services are offered at Medilexis with a more personal feel. The rates we offer are the lowest and the quality is amongst the best.
Using a database or contact manager software program in conjunction with your telemarketing effort provides simultaneous intelligence gathering. This is the most important part of the telemarketing program. Vast amounts of market, competitive, and prospect information can be gathered during a telephone conversation. All of this information is put into the database for building a prospect/customer profile for future follow-up calls and marketing strategies.
Without doubt the telephone is the most cost effective means of precisely targeting your prospects. Its pro-active, interactive, fast, widely available, easy to use and delivers high conversion rates. Our outbound call centre telephone executives are part of a close knit team of well trained and experienced professionals. It's their task to help increase your sales, test new markets, follow up mailings, clean your database, build relationships and ultimately boost your business.
Our outbound call centre like to talk your language. We are experts at making outbound calls on your behalf and helping you achieve profitable and long term relationships with your customers. Before commencing any work, intensive preparation and planning is undertaken in consultation with you the customer. We will then implement a strategy that parallels your requirements and sets in place a tangible tool to measure success.